April 20, 2007

  • Losing patience

    Lately I've been getting phone calls where I really have seriously almost lost my patience or temper. Overall I think I'm great at what I do. I try to be empathetic to the patients that show up and to the ones that make calls...but lately, people are (and I know I'm not PC for saying this) but heck...more crazy than usual. Last week, I had to handle racist clients on the phone....their generalizations on black people, Asian people and Jews just dropped my jaws to the floor for a bit. I kept thinking, "I can't believe I'm listening to this crap"....

    The people calling have been really functioning on a very low baseline from my own opinion. Sad to say but I'm losing patience. I'm sorry that I'm not a psychic and can't tell you how long it'll take you to ween off a prescription medication you've been taking for 40 years and if you'll still be in withdrawals after your discharge! Common sense would tell me that everyone's body is different. How can a doctor give you a specific answer to that question?!  It's ridiculous...and hello!! It's usually a big HINT when the doctors you've called and even your own Psychiatrist can't answer that question at all! Yes people...doctors...people in the health field don't always have answers to your questions.

    The more we improve technologically....the more problems we seem to have. We look at 3rd world countries and think we're better but...look at the issues we face! We are big time polluters in this world, we have people addicted to drugs, we have obesity issues, heart disease, cancer....it's depressing..daunting...

    And I'm losing patience. I know we have sick patients..mental patients that aren't completely there...it's hard sometimes for me to converse when they are so sick....and yet, what I can't stand is stupidity. Patients like those who make racist comments...or insist they know that a program exist (when I know 100% it doesn't), patients who want to know the exact amount they'll have to pay (when I clearly tell them I'm not the one collecting the payments or charging them...so why would I know what amount they would have to pay?)...I just tell them the percentage they are responsible for...I can only give estimates. 

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    Then there's the issue w/ being a bad bridesmaid. What I really feel is this....if you are spending the money on the materials and shoes, etc...don't we get a little say? It's like..."my way or the high way"..and it sucks...and it's not fun for me..and I just can't deal with it. 

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    On a good note....I booked New York today!! So it'll be France & Italy in late July early August. Then New York in October.

    Things w/ Barcopa guy is going....where? Not sure..but it's going....and hopefully somewhere instead of nowhere.